Case Studies
Here’s a flavour of some of the projects we are proud to have been involved with.
A FEW KIND WORDS
Ovo Energy
Chris Reed, Product Owner
"Clouduku partnered the with Ovo technical team right at the beginning of a very ambitious Salesforce implementation into a very busy contact centre. As well as providing valuable platform insights, within four months they helped implement our voice and email channels and migrate many thousands of inflight support cases over to the new platform."
Good Energy
Mike Spencer, Product Owner
"Clouduku had immediate impact on the delivery of Salesforce due to their willingness to do whatever was necessary to accelerate the velocity of the team. They quickly gained a good rapport with the business users, ensuring they were listened to and felt engaged. The result was a high-quality product, delivered on time and with high user acceptance."
UCAS
Lee Watts, Product Owner
"After a lengthy procurement process we went all in for Salesforce, but lacked internal skills to implement it. Clouduku joined us at the beginning of the project and within a year they had helped us deliver a solution to support our education partners as well as a sales system for the media team. Their pragmatic approach and sound advice was greatly appreciated.”